We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cute coat, but not as warm as they say, a tussenjas.
Very good jacket charm me…
Perfect J Love, very fast delivery I recommend. And I reviendrais for other colors.
The sleeves are better to take some sizes au-dessus short,
Small Size, less than the stated, very thin for winter
Excellent jacket daughter liked soft warm. And the parcel arrived quickly. Thanks
Super coat for autumn, 1 size bigger ordered than own size. Do you want one thick sweater under, order it than 2 sizes larger. Super fast delivery, after 1 week already have at home.
The park at 168 height and 55 kg weight-perfect. You can wear a warm sweater. Nothing, never pull. The park is comfortable. Visually, it as the picture is thick, but in fact-thin, virtually no filler, can a thin layer of padding polyester. Top material, similar to Cotonou, but feels very nice, like velvet. Lining-like faux bathrobe. This light autumn jacket. A star because to it-NOT WINTER PARK!
Everything ok :) great quality, very fast shipping. I recommend this store :)
Exactly the same park ordered 4 years ago. During this time only slightly pale because of washings. The seams has spread. So it can be worn more than four years. New come quickly, for two weeks a couple days. No smell. AND in contrast to the first-without sticking. The height is 173 cm and weight 50 kg l took the calculation to was a little loose, if you wear sweater.
Ordered 19 Aug, parcel arrived on 17 Sept. Order size S, I'm a little plump and abdomen, so tight, but the sleeves and long jacket right. Fur little stinks, but think it quickly erode. The Fur on the hood splyusnulsya and slips between them. Jacket fabric VERY soft, soft and gentle. Order I happy. Order One Jacket, just a different color, and can be the size. Thank you!
Is such which the D is scription even if is a bit more boy that the measures But me encantoo
Only disadvantage of fur on the hood is not beautiful. AND so beautiful fashion Jacket cool autumn. The winter will be cold.
The park is like. The color red is certainly a bit different than depicted, but still beautiful. Lining is warm. The parameters of 92-70-92, height and weight 172/58 store advice XL, and took a size. Change of course on the Jersey, but still believe that too big, ties on waist save. L think would be better
The jacket me sooo much, but too far to the size. I am 164 and weight 63 XXL took, probably l would be better.
Bought the bigger size 3XL PQ have 1: 73 height and weight 80 kg was perfect. The shipment arrived with 34 days in my house in John person, the product does not come with any breakdown came well packed, the Capus and big and fit the my hair that is great and Curly! However the found the fabric style faded but it doesn't bother me.