We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good shoe. Original and comfortable. Very happy with purchase
very good looking shoe. and the order and actual was the same.. can't wait to make another order
Its cool! I like those shoes. good store, I got the same size I want, the same I ordered
Shoes to look good for an adequate price. Insole without logo. Quality is defined in wear, then review and confirm.
Todo perfect. Item very true to the description. Great quality. Recommended 100%
Shoes good, size 9,5 accurate in my 43
Order went to Sakhalin region 1 month, shoes really genuine leather, my 42 size Chinese 9,5 just in size. Packed in common "pupyrku", were a little wrinkled, but after dressing foot all returned to normal. Thanks to the store.
Great shoe, its the second pair I ordered. Delivery was great and kept informed all the way on when the shoes would arrive with me.
the quality of the shoe is really good. The 9.5 size is really tight on my leg. I would have loved to get a bigger size.
Absolutamente perfectos. Exactos a las imágenes del anuncio. Talla exacta y muy alta calidad. Recomendable al 100%
perfect подошли size: "russian" completeness high shoes for data is 8 leg size leg 41. high quality sewing, excellent material outsole. one flaw бледнее much leather, than the photos. but it is cream. in other words, неплохое very adequate for it. recommend
Excellent quality and delivery express . Excellent
sposiba ochen xoroshi krasivi.
all good thanks..!!
boots lovely fashion y very comfortable прошиты everywhere, odor no. брали russian 42 43. подошли. (narrow sock)
excellent shoes. look expensive!
good service and product. but it was wrong size i odered one.(odered 9.5,arrived 8.5)